Share of Wallet - Are You Maximizing Your Existing Membership? (Session Code: 654)
The ultimate member loyalty test. What percentage of each memberís wallet is with your credit union? Maximizing existing relationships from the moment they open an account and beyond is more critical than ever. Everything from on-boarding programs for new members, to outbound calling campaigns, to the daily service experience matters. A lot. Julie will share with you examples from around the country on how credit unions are moving that needle toward an increase in share of wallet.
Affiliate: $ 100.00
Out of State Pricing:
Regular: $ 150.00
Contact: Drew Kayvani (Illinois Credit Union League)
Telephone - QB - October 10, 2013: 10:00 am CT
Duration: 11:00 am CT