EVENT: Teller Regs (Session Code: 417)
This program focuses on the key, essential skills and behaviors a teller must master in order to achieve excellence. The session we will explore what a teller must do to develop and maintain an enviable reputation with both the member and staff at the credit union. Emphasis is placed on what to do and what not to do. Participants will learn and be reminded about topics such as dress code, dependability & member service, plus critical steps to balancing, being accurate, following procedure and adhering to policies.

Illinois Pricing:
Regular: $ 169.00

Out of State Pricing:
Regular: $ 169.00

Contact: Drew Kayvani (Illinois Credit Union League)
Phone: 630-983-3418
Fax: 630-983-3212
Email: drew.kayvani@ilcusys.org

Speaker: Honey Shelton
Speaker Bio:
 Honey Shelton Reed brings the best of both worlds to her speaking and training engagements. She has 25 years of experience as a training and quality improvement consultant for banks and banking associations across the country. Her banking background includes spending three years as Executive Vice President/Chief Retail Banking Officer with First Victoria National Bank. Nationally recognized as an outstanding speaker, over a half million bankers have participated in programs Honey has presented. Her depth of knowledge, enthusiasm, and compelling personality have left her lasting mark on InterAction Training, the firm she founded in 1983.

Location(s):

Location 1:
Telephone - February 04, 2010: 10:00 am CST
Duration: 12:00 pm CST

Online registration for this event has ended.