EVENT: Collections (Session Code: 438)
Recoveries are vital to the overall financial operations of your credit union.

In this session you will learn:

- Good telephone techniques
- What makes a good collector
- Small changes that can produce big results
- Learn about skip tracing sites that can help you find your elusive member


Illinois Pricing:

CU's 6 million and above: $169.00 1st attendee $144.00 2nd attendee
CU's Below 6 million: $149.00 1st attendee $124.00 2nd attendee

Out of State Pricing:
Regular: $ 0.00

Contact: Drew Kayvani (Illinois Credit Union League)
Phone: 630-983-3420
Fax: 630-983-3212
Email: drew.kayvani@ilcusys.org

Speaker: Shelia O'Leary
Speaker Bio:
 Sheila O’Leary is the manager of Creditors Resource Service, a full service collection agency for Credit Unions. Sheila has been with the League for over 21 years and is a frequent industry speaker and instructor on collection and bankruptcy topics. She continuously lobbies for creditors’ rights as a Board Member and President of the Illinois Collectors Association.

Location(s):

Location 1:
ICUL - March 02, 2010: 9:00 am CST
1807 W. Diehl Road
Naperville, Illinois 60566
Duration: 12:00 pm CST

Online registration for this event has ended.