EVENT: How to Improve Your Membership Retention (Session Code: 441)
Covered topics include:
The 8 critical mistakes CUs make that make it impossible to fix their "hole in their bucket"
Tackling the root cause of fixing the hole in your bucket - one simple step everyone can use
Strategies for making employees accountable so you can add more members to your bucket
Creating an environment in which employees ask for the business
The 6-step approach to win-win conflict resolution
Measuring member retention - with "MSR"


Illinois Pricing:
Affiliate: $ 100.00
Non-Affiliate: $200.00

Out of State Pricing:
Regular: $ 150.00

Contact: Greg Framarin (Illinois Credit Union League)
Phone: 630-983-3420
Fax: 630-983-3212
Email: gregory.framarin@ilcusys.org


Speaker: Rory Rowland
Speaker Bio:
is a business consultant and dynamic presenter specializing in programs for financial institutions and business organizations on branding, strategic planning, lending, technology and communication skills. He has served as CEO/President of two credit unions. His communication skills and specialized background will help you become recharged and energized.

Location(s):

Location 1:
Telephone - Quickbite - March 13, 2012: 10:00 am CT
Duration: 11:00 am CT

Online registration for this event has ended.