EVENT: How to Improve Your Membership Retention (Session Code: 441)
Covered topics include:
· The 8 critical mistakes CUs make that make it impossible to fix their "hole in their bucket"
· Tackling the root cause of fixing the hole in your bucket - one simple step everyone can use
· Strategies for making employees accountable so you can add more members to your bucket
· Creating an environment in which employees ask for the business
· The 6-step approach to win-win conflict resolution
· Measuring member retention - with "MSR"


Illinois Pricing:
Affiliate: $ 100.00
Non-Affiliate: $200.00

Out of State Pricing:
Regular: $ 150.00

Contact: Greg Framarin (Illinois Credit Union League)
Phone: 630-983-3420
Fax: 630-983-3212
Email: gregory.framarin@ilcusys.org

Speaker: Rory Rowland
Speaker Bio:
 is a business consultant and dynamic presenter specializing in programs for financial institutions and business organizations on branding, strategic planning, lending, technology and communication skills. He has served as CEO/President of two credit unions. His communication skills and specialized background will help you become recharged and energized.

Location(s):

Location 1:
Telephone - Quickbite - March 13, 2012: 10:00 am CT
Duration: 11:00 am CT

Online registration for this event has ended.