EVENT: Coaching to Gen Y (Session Code: 476)
This session will begin with coaching techniques in general and then will move onto specifics about coaching to Gen Y.

Topics to be covered include the following:
· KIMBA Principle: Knowledge, Inhibitors, Motivation, Boundaries & Abilities
· Knowing what motivates your employee – which may be different than what motivates y you.
· Everything in work is optional – employees don’t have to do anything, but everything they do and don’t do has repercussions.
· Understanding the three levels of performers (high, middle, low)
· ABCs of coaching
· Gen Y needs instant gratification – iPod generation.

Illinois Pricing:
Affiliate: $ 100.00
Non-Affiliate: $200.00

Out of State Pricing:
Regular: $ 150.00

Contact: Mary Jaros (Illinois Credit Union League)
Phone: 630-983-3466
Fax: 630-983-3212
Email: mary.jaros@ilcusys.org

Speaker: Michael Patterson
Speaker Bio:
Michael Patterson is a speaker, trainer, author, and career coach with over twenty years banking experience. He began his own career right out of high school as a teller, and advanced to AVP of Branch Operations for a $1 billion bank. His career lead him to training in April 2000, and he is now currently responsible for the training and development for a 300 employee credit union in southeastern Pennsylvania.


Location 1:
Telephone - May 23, 2012: 10:00 am CT
Duration: 11:00 am CT

Online registration for this event has ended.