Top 12 Collections Tips (Session Code: 411)
If good collections technique was just about making a telephone call and demanding payment then anyone could do it. But seasoned collections professionals understand that collections is a combination of skills and attitude that assist the member towards financial rehabilitation. Unfortunately, many credit unions don’t take the time to regularly assess their collections procedures and end up doing the same things over and over again because that is the way they have always done it.
Join us for an innovative collections session from one of the nations most experienced credit union collections professionals. David Reed shares his insights and experience with you in these “Top 12 Collections Tips”. This session will give you valuable tips, techniques and, yes, a few tricks to contact your member, overcome their objections and make arrangements to satisfy their obligations.
Affiliate: $ 100.00
Out of State Pricing:
Regular: $ 150.00
Contact: Mary Jaros (Illinois Credit Union League)
Telephone - January 25, 2012: 10:00 am CT
Duration: 11:00 am CT